The Last Furlong

Comments on the race of life.

Phoning Pensions

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I just had to phone the Pensions people. The UK government actually.

I am called a “customer” – a customer?

I have to PAY for the call. PAY. I repeat PAY.

I find that truly offensive.

I waited – and waited – and waited. And waited and waited. They made a good profit off me.

The “customer service advisor” who came on the line sounded to be in her nineties!

But she was a star. I really liked her.

Without her, I would have been left STEAMING.

Author: Elizabeth

I'm someone also pounding the Path, just like you.

2 thoughts on “Phoning Pensions”

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  1. elenamitchell
    Sep 29, 2015 at 10:09

    I must say that they have always been helpful to me, and phone me back when asked, being in France an all. But it was some time ago, and I didn’t have to hold on for long.

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    • thelastfurlong
      Sep 29, 2015 at 11:56

      Oh, they’ll make even more money from you if you have to phone from France! You’ll hold on long enough to make a profit for them and THEN you can ask them to phone them back.:-D

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